CareHer♡

Shipping Information

At CareHer, we aim to deliver your order as quickly and safely as possible.

Processing Time

All orders are processed and dispatched within 24 hours of placement (excluding Sundays and public holidays).

Delivery Time

Shipping Charges

We offer Free Prepaid Shipping across India. For Cash on Delivery (COD) orders, a nominal convenience fee of ₹50 is applied at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/WhatsApp and email. You can also track your order using your Order ID on our Track Order page.

Return & Refund Policy

Your satisfaction and comfort are our top priorities. If you face any issues, we are here to help.

7-Day Replacement Policy

We offer a 7-day hassle-free replacement policy. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Conditions for Return

Refunds

Refunds are processed only if we are unable to provide a replacement for a defective item. Refunds will be credited to your original payment method within 5-7 business days.

Frequently Asked Questions

How does CareHer Ease work?

It combines soothing heat therapy (up to 65°C) and gentle massage vibrations to relax uterine muscles and reduce cramp pain instantly.

Is it safe to use?

Yes, absolutely! It features an intelligent temperature control chip and auto-shutoff mechanism to prevent overheating.

How long does the battery last?

A full charge takes about 2 hours and provides 3-4 hours of continuous use depending on the heat and massage settings.

Can I wear it under my clothes?

Yes, its sleek and lightweight design allows you to wear it discreetly under your clothing whether you're at work, commuting, or relaxing at home.

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